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Pathfinder Academy

Shipping Policy

We are committed to delivering your order accurately, in good condition, and always on time promised by us in our website.

• We offer FREE Shipping (specified on the Product detail page) for selected locations ordered through www.pathfinderacademy.in

• Each order may be shipped only to a single destination address specified at the time of payment for that order.

• We make our best efforts to ship each item in your order within 4-5 working days of the order. However in certain remote locations, we may take longer, up to 10-15 days, to ship the order.

• To ensure that your order reaches you in short time and in good condition, we only ship through reputed courier agencies or post office.

• If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer care 09350208235 or mail us, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

• In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by Pathfinder Academy Pvt. Ltd. for re-delivery shall be claimed from the User placing the order.

• Before delivering your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users

Order

Ordering at Pathfinder Academy Pvt. Ltd. is easy. Placing your first order at Pathfinder academy Pvt. Ltd. just select the items you want to shop, enter your shipping address and payment. If you need any assistance give us a call. Once your order is successfully placed, you will receive a confirmation over email from Pathfinder academy Pvt. Ltd. This mail will have all the details related to your order. Any request for cancellation of orders once duly placed on the site, shall not be entertained.

Payment

Your online transaction on Pathfinder Academy Private Limited is secure with the highest levels of transaction security currently available on the Internet. All credit card and debit card payments on Pathfinder Academy Private Limited are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.

In a credit | debit card transaction, you must use a credit | debit card that is issued in the name of the User. Pathfinder Academy Pvt. Ltd. will not be liable for any credit | debit card fraud because of the card being used fraudulently. The liability to use a credit | debit card or a net banking transaction fraudulently will be on the User and the onus to ‘prove otherwise' shall be exclusively on the User.

Pathfinder Academy Pvt. Ltd. reserve the right to cancel orders for the product in their sole discretion for any reason which can include but not limited to, the product being out of stock, or for any other reason without intimation to the User.

While availing any of the payment method/s available on the website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

1. Lack of authorization for any transaction/s, or

2. Exceeding the preset limit mutually agreed by You and between Bank/s, or

3. Any payment issues arising out of the transaction, or

4. Decline of transaction for any other reason/s

All payments made against the purchases | services on website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website.

Pathfinder Academy
G-92, 115, 1st Floor,
Pratap Complex,
Pratap Market, Munirka,
New Delhi-110067

Monday to Saturday
10 AM to 6.30 PM
Sunday Closed

91-11-65661498
91-9818063394

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